Telecare Cardiff, Cardiff Council's response and warden service, is offering customers both free equipment and free installation to help them remain independent in their own homes.

The service provides help and support to vulnerable individuals across the city, regardless of where they live: whether in a council, privately owned or rented home.

Telecare Cardiff gives peace of mind to customers' families and carers, and includes the installation of state-of-the-art, easy-to-use equipment in individual homes which are linked to a contact centre where operators can arrange the appropriate response: from calling a family member, doctor or sending one of the service's highly trained mobile wardens.

A range of products are available, from a discreet pendant with a push button alarm, to bogus caller buttons, carbon monoxide detectors, epilepsy sensors, key-safes and more. And, for a limited time only, Telecare is offering customers both free equipment and free installation. 

From as little as 28p a day for monitoring charges, customers could have the comfort of knowing that someone is available 24/7, 365 days year. The team can advise customers of the best packages and, if applicable, monitoring charges that suit individual needs.

More than 98% of customers say that they would recommend the service, and 92% feel the service helps them remain independent at home.

Cabinet Member for Social Care, Health and Wellbeing, Cllr Susan Elsmore, said: "Telecare Cardiff is a real lifeline for people who need some extra support to live independently. Importantly, this affordable service is not just for older people in our community - while our oldest customer is 102, our youngest is 8, and that just goes to show that the service is able to support people with a wide range of needs.

"We're delighted to be able to offer customers free equipment at the moment which could make all the difference to enabling someone to continue living at home for longer, safe in the knowledge that help is on hand if and when required."

To find out more about the services and products available from Telecare Cardiff, visit https://www.telecarecardiff.co.uk/ or call029 2053 7080.